Shipping & Return Information
Shipping is FREE for orders over $40!
Orders are shipped from the Book Fair branch nearest you and should arrive in 5-7 business days. You can track your order using the link in the shipping confirmation email.
For all other Shipping questions, please visit our FAQs.
Scholastic 100% Satisfaction Guarantee
Your complete satisfaction is our #1 priority. If for any reason you want to return an item you ordered, we will be happy to give you an exchange or refund.
Please be advised:
1. All items must be in resaleable condition, and include all components.
2. Documentation must accompany returns. Please contact Customer Service for details.
3. Returns must be shipped prepaid. Collect shipments will not be accepted. ‘Returns’ must be clearly marked on all cartons.
4. Any discrepancy found in return shipments will be credited on the basis of Scholastic’s count.
5. Returns are sent at customer’s risk. Credit will not be issued on return shipments lost in transit.
6. Original Shipping & Handling charges are non-refundable.
Our helpful customer service representatives will be happy to assist you with any questions concerning shipping! You can reach us at VBFcustomerservice@scholastic.ca or 1-800-268-3860. For more specific information about our customer service hours, please visit Customer Service.